About Pet Heaven

Sadly we had to have one of our cats Theo put to sleep. We took him to Pet Heaven who were very kind and thoughtful and made what was a very difficult time that little bit easier. We were not made to feel rushed at all and were able to spend a last few minutes in private with our beloved cat Theo. Thank you so much for your kindness and understanding.

Excellent service to help me say goodbye to a beloved and much adored pet Willow and taking her back home that day was a bonus. Forbes went above and beyond to deliver comfort on a very traumatic day. I would highly recommend Pet Heaven to anyone in similar circumstances. A big Thankyou!

Forbes went above and beyond when I lost my beautiful boy Ravi on Sunday. We brought Ravi home to allow his sister to say goodbye and Forbes came to collect him later that day. He treated him with such respect and brought his ashes back to me that evening. Can’t thank him enough.

Although we knew the day was coming when we had to say goodbye to our beautiful boy Buddy as he was diagnosed with cancer in the Spring, there’ nothing in the world prepares you for the actual day. We already had spoken to Forbes at Pet Heaven and planned when this sad day comes. Forbes was a pleasure to deal with, providing understanding and sympathy and extremely professional putting our minds at ease in relation to the process. Despite being late on Monday evening, Forbes collected Buddy on Tuesday morning, and he was back home with us on Tuesday afternoon. We would highly recommend Forbes making things so peaceful.

I would like to thank forbes at pet heaven for the personal and caring attention myself and my partner recieved this week after the hard decision we faced with the passing of our beloved best friend ragdoll cat milo we had 11 years of loving you and wish I had many more ?? forbes was so kind and respected out wishes . After 2 hours we got our boy back home with his ashes a lovely photo frame with paw print locks of hair forget me knot seeds to plant and a bottle of wine to celebrate miles life . I would recommend this service was so touching thankyou again ???

I arrived here heartbroken to leave my lovely little Rabbit, but right from the start I knew she would be taken care of here. The owner was so very caring and I felt such comfort knowing my lovely rabbit was in safe hands. It was such a peaceful and lovely final goodbye and I could not recommend here more for any broken-hearted pet owner. I brought her in in the morning and got her back on the same day and I could not be more grateful or glad for her to be back home with me so quickly.

Thank you ever so much for taking such care with my sweetest little Willow and letting us have such a lovely final experience with her.

Sadly we had to have one of our cats Theo put to sleep. We took him to Pet Heaven who were very kind and thoughtful and made what was a very difficult time that little bit easier. We were not made to feel rushed at all and were able to spend a last few minutes in private with our beloved cat Theo. Thank you so much for your kindness and understanding.

I would recommend pet heaven to anyone looking for a personal and thoughtful touch to a sad time of having to part with a pet. Was handled with respect and care from the first phone call. The thought of having to leave my dog in the vet probably in a fridge for days i didnt like and forbes took care of that by handling everything for me in the one day so i could take her home with me. 1 class service would like to say thank you again for making that extremely hard day that bit easier.

I would like to take the opportunity to say thank you so much for the professional, empathetic service proided to my family.

My children unfortunately lost their pet rabbit on Sunday morning.
Both of my boys are Autistic and found it extremely confusing and upsetting that our Hercules was gone. Forbes was so understanding and gentle to my boys.
We got Hercules home later that evening where he belongs, this helped my children so much knowing that he was back home with them.

I will be eternally grateful for what you done for us. The boys have their frames in their bedrooms of his paw prints, I think they feel some comfort from having these.

Forbes you are a rare soul I wish I could have met you under better circumstances.

Pet Heaven will be recommended by myself to anyone who has the heartbreak of losing their beloved pets.

Thank you again, from all of us, but mostly Lucas and Jacob.

I highly recommend Pet Heaven to anyone that wants to honour their beloved Pet.

My little Guinea Pig Henry died unexpectedly on 10th September.
From the first phone call to Forbes and the quick visit I made around dinner time, to collecting my boy to come home again, I was met with kindness, compassion and empathy. Also, most importantly for me, no judgement for being upset. I’ve had comments in the past for being upset at "just a guinea pig" but Forbes acknowledged Henry was a family member regardless of his size.

Henry was a very special guinea pig to me, my little heart piggie, and Forbes honoured him perfectly.

Henry was recieved the next day to be looked after at 9am and i got a phone call at 12 midday with the words "I’ve got a wee boy ready to be picked up"

On collecting my boy Henry, I was also given a little bag with wine to toast Henry’s life, some clippings from his beautiful coat, forget me not seeds and a framed pawprint. I had read testimonials where others received this but didn’t expect it with Henry being a small animal, It’s a beautiful gesture and a lovely personal touch by Forbes.

I had lost my boy and had him home again within 24 hours. That is everything!

By using Pet Heaven, there is no over thinking about our babies sitting in a fridge waiting to be collected for cremation which I find upsetting when I’ve used veterinary services in the past.

Thank you once again Forbes. For treating my Henry with dignity and respect and also for the care and compassion towards myself.

I would highly recommend Pet Heaven as they were very understanding at such a difficult time. They organised my precious Broxi’s cremation on a Saturday and received the ashes back on the same evening. A beautiful paw print and some fur was also given when the ashes were collected. Pet Heaven helped to send off my beloved dog like part of the family that he was.

Fantastic service from pet heaven friendly family run business.
Forbes we will be forever thankful to you for you’re professional experience and guidance throughout this upsetting time.
Forbes dropped everything for us when our very much loved 13 year old Staffordshire Bull Terrier Harley Past away.
Forbes stayed open for us driving over 20 miles away and opened on Sunday just for my family to collect our big boy Harley.
Thank you

Couldn’t ask for better service.
My dog was returned to me the same day. After his end of life appointment at the vets. They came to the vets, picked up Alfie
Alfie was delivered with a plant seen and a bottle of wine. I couldn’t of asked for a better service

Recently had to have my border terrier Tilly put to sleep 🥲 Pet heaven made this difficult time run so smoothly,I can’t thank them enough,the little keepsakes are a lovely touch.
Scott & Becky

Second time I've used pet heaven and I am so glad I did as I could never use a vets again to arrange dogs cremation
Unfortunately vets give pets to crematorium and they can be left for days before they get to cremating our pets
Forbes Robertson treats ourselves and our pets with the utmost respect and if it's out of hours he opens the premises to receive our pet
He has our pets ashes to us that day or next and never leaves pets for days (unlike others)
We arranged to collect ashes next day and they were presented in a lovely bag
We received a lovely phone frame with some of Lilly's hair and print of her paw and forget me not seed to grow
We scattered Lilly's ashes at home along with ashes and every time flowers grow a little bit of Lilly's is in them
Ashes were in a lovely container and nice bottle of wine and a small plaque with her name on it
Unfortunately when our beloved pets pass away we want to give them the best send off we can and pets heaven is who I would recommend every time
Thank you Forbes Robertson

Unfortunately we had to put our 14yr old Akita to sleep on Sunday. The owner Forbes opened up especially to give our dog the most personal send off imaginable. At a time that’s so hard it brings comfort knowing your pet is in the hands of someone so caring and compassionate. Everything was so personal, not only did we receive a nose print and a paw print but we had our dog back home where she belongs on the same day!

We already heard great things about pets heaven however after my personal experience I honestly could not recommend this place enough.


From me and my family we thank you so so much!

Highly recommend Pet Heaven to anyone who has the heartbreaking loss of a beloved pet. Our beautiful little cat unfortunately passed away suddenly on Sunday and we couldn't bring ourselves to bury him so we contacted Forbes who opened up his doors even though he was closed and took our beloved boy in and he was compassionate, caring and understanding. We got to spend a little bit of time in the quiet room with him before leaving him there for the cremation. Which for any pet parent is hard to do, but I felt he would be looked after there and it was so peaceful. Forbes went ahead and cremated him that night for us which meant him working late but that wasn't a problem for him. We picked him up first thing the next morning. Forbes met us with a remembrance bag with his little ashes inside along with a framed paw print of our boy and a cutting of his fur, along with a packet of forget me not seeds to plant and a bottle of wine to toast his memory. Such a nice touch and these made a really hard time for us that little bit easier. Our beloved boy is now back home with us where he belongs. If you're ever in the unfortunate position to lose your beloved pet and want that comfort then I absolutely recommend Forbes and his business to anyone.

Our handsome scruffy boy Mylo was taken from us suddenly and way too soon.

We contacted Forbes at Pet Heaven who was professional and compassionate. Mylo was collected from the vets in the morning and he was back home with us by lunch time.

The wee touches by Forbes were very thoughtful and kind, it made the process of losing your family pet that wee bit easier.

I would definitely recommend Forbes and his services, thanks again for everything

Andy & Shelby x

Our baby boy Baxter had passed at 7:20 1/6/24 and pet heaven was here almost straight after, through the whole process i knew he was in good hands. we got him back so we could bring him home on 2/6/24. i felt so relieved that he wouldnt be away for too long. i was also given a lovely set of his paw prints and seeds for when we put him to rest in the garden.

We want to say a massive thank you for making our dogs final journey so special.

On such a hard day. Forbes made it easier with his kind and gentle manner. Being able to have the cremation done and receiving the ashes back on the same day was important. Having the keepsakes made of her paw and a lock of fur was a lovely touch and something I will treasure. Thank you.